A refurbished phone may be a phone whose box has been opened for various reasons. The phone has been inspected, cleaned and repaired (if applicable) to meet brand specifications. However they may show some minor cosmetic blemishes. A minimum of 6 months brand warranty will apply. All refurbished phones will come in sealed brand packaging itself. However, the outer packaging may show signs of wear due to multiple shipping cycles. All refurbished phones will be fulfilled by Amazon and will be covered by A to Z guarantee. Further, any additional conditions specific to the refurbished phones are called out in the product condition note (available on the product offer page) separately.